Patient reviews

Dr. Varun sharma sir treatment and behaved are both outstanding....
He is extremely knowledgeable hard working and careing.
Even in a stressful place like the CCU sir always has a smile that makes patients feel thank you so much sir...
Sir has a very big heart
Dr. Varun sir gives time to every patient ????

Had a really good experience at the hospital. My sister was admitted in the ICU at first, but thanks to the great care and treatment, she was soon shifted to a semi-private room.

Big thanks to dr shivam upadhyay Sir and the whole staff for being so supportive and kind throughout. Really appreciate everything they did for her.

Overall, very satisfied with the experience ????

Dr. Shivam Upadhyay is an exceptional doctor who truly cares about his patients. He listens patiently, understands the problem in detail, and explains everything in a very clear and simple manner. His calm and friendly nature makes patients feel comfortable and confident during treatment.
He is highly knowledgeable and provides accurate diagnosis along with effective treatment. What stands out the most is his dedication and genuine concern for his patients’ well-being.
I highly recommend Dr. Shivam Upadhyay to anyone looking for a trustworthy and skilled doctor.

I had a very good experience at the hospital. The overall environment was clean, well-maintained, and very comfortable for patients and their families. The staff was polite, supportive, and always ready to help.
A special thanks to Dr. Neha Upadhyay, who is extremely professional, knowledgeable, and caring. She explained everything clearly, handled the situation with great confidence, and made us feel completely at ease. Her approach towards patients is truly commendable.
The nursing staff and other team members were also very attentive and ensured proper care at every step.
I highly recommend this hospital, especially if you are under the care of Dr. Neha Upadhyay.

I, Shraddha Ojha, delivered a baby girl on 31 jan under the care of Dr. Ayushi Gupta ma’am. I am extremely happy and satisfied with her treatment. She is very cooperative, kind, helpful, and has a great personality. I am truly impressed with her care and guidance throughout my delivery.
I stayed in the hospital for 5 days, and overall my experience was good. The nursing staff was generally very good, caring, and supportive. However, I would also like to mention that a few nursing staff members appeared lazy at times and did not attend to patients on priority. This was not a regular issue, but on some occasions I had to wait for nearly 2 hours, which was uncomfortable.
All doctors were professional and supportive. Initially, the housekeeping services on the first day were not satisfactory, but after I informed HOD Sir Mr. Rajeev, he immediately took strict action. After that, all services improved and things went smoothly.
On my last day, I would like to raise a serious concern regarding the behavior of an OT staff member named Saurabh.
His behavior was very rude and unprofessional. Despite not being a senior staff member, he showed poor manners, ignored the patient—myself and my husband—and spoke in an inappropriate and disrespectful manner. Such behavior from nursing staff reflects poorly on the hospital and is concerning for patient care standards.
Additionally, instead of performing his own duties, he instructed housekeeping staff to do his work. He also unnecessarily delayed my waterproof dressing, and ultimately another nursing staff member had to complete the dressing. This delay caused me significant discomfort.
This experience was disappointing and not in line with the level of care and professionalism expected from the hospital. I hope this matter will be looked into seriously to prevent similar incidents in the future.
Apart from these concerns, the rest of the team was excellent. The food department staff was good, and the TPA team members, especially Nitin and Abhishek Bhaiya, were very helpful and supportive.
One suggestion I would like to give is that during daily feedback collection, the hospital may also consider taking overall feedback of the patient’s complete stay. This could help in improving services further.
Overall, my experience was positive, and I sincerely appreciate the efforts of the medical and support staff. I am especially thankful to Ayushi Ma’am for her care, support, and professionalism throughout my treatment. Her dedication made a significant difference to my experience, and I am very grateful to her.