Patient reviews

My son admitted for a adenotonsillectomy surgery. Dr Suseender , Dr Asish Rao and Dr. Yogesh, Dr Shreya Prabhu took care of him nicely.

A heartfelt thank you to Dr. Asish Rao, Dr. Shreya Prabhu, and their entire team for taking time out of their busy schedules to attend to us during a late-night emergency, especially over the weekend.

Your dedication, prompt care, and support meant a great deal to our family during a difficult time. We will always remain grateful for your kindness, professionalism, and commitment.

We sincerely thank you for the excellent care and support during my son’s adenotonsillectomy surgery. Your expertise, kindness, and reassurance gave us great confidence throughout the entire process.

We are happy to share that my son is recovering well now, and we truly appreciate all the attention and care you provided before and after the surgery.

Thank you once again for your dedication and compassionate treatment. We are truly grateful.????????

To the entire team at Fortis Hospital,

I extend my deepest appreciation for the world-class professionalism and unwavering medical ethics displayed during the treatment of my 10-year-old daughter, Khadeeja Yusuf.

My heartfelt thanks to Dr. Rajkumar and the neurosurgery team for their exceptional skill and compassion during her brain tumor surgery. I am equally grateful to Dr. Niti Raizada, Dr Madhusudan and the radiation oncology team for their dedicated care throughout her treatment.

The commitment, expertise, and human kindness shown by every member of the Fortis team gave our family strength during the most difficult time. You have not just treated a patient, you have cared for our child with dignity and hope.

With sincere gratitude,

Yusuf Damba Ahmad

Parent of Khadeeja Yusuf
Kaduna, Nigeria

Visited Fortis Hospital for the UK visa TB test, and overall had a very smooth experience. They have a dedicated immigration department, and the process is well organized. You can either book an appointment or even walk in for UK TB tests.
The staff at the front desk were very helpful and guided us through the process clearly. The requirements were simple – just an original passport and a passport-size photo with white background. The X-ray process was quick (hardly 5–10 minutes), and the overall flow was efficient.
For adults, chest X-ray is done, while for kids below 11 years, only doctor consultation is required. The doctor consultation was professional, and everything was handled systematically. Reports were ready within a few hours as informed.
One small suggestion for improvement would be to reduce manual form filling. It would be great if details could be pre-filled or digitized to save time.
Overall, a good and hassle-free experience for UK TB testing. ????

Great help from Dr. Narayan Hulse sir. He is the best orthopedic surgeon. We are highly satisfied. Maria sister from ICU is extremely good. She treated me like her child. Sister meena in ward also very helpful and friendly. Housekeeping Lakshmi akka has given prompt response.
Overall all the services are great. Highly recommended to everyone.

i would like to express my concern regarding the reception desk at Fortis CGH for appointment booking.
The receptionist is often busy arranging papers or appearing occupied with secondary tasks, while the primary responsibility booking and managing appointments is delayed. This has been a recurring issue.
Today, I was informed that the internet connectivity to the server was down for over an hour. For such a reputed hospital, these technical issues should be addressed with priority rather than waiting for them to resolve automatically.
Patients travel from far distances and arrive on time for already booked appointments. Wasting their time due to inefficiency or lack of preparedness is unacceptable.
Please ensure that:
The reception staff prioritizes appointment booking over non-urgent paperwork when patients are waiting. Atlast I have pay amount and book direct booking website was working.. but not the CGHS yet.after so long..
Technical issues are resolved promptly with proper backup systems in place.
Staff is trained to focus on their primary responsibilities, especially during peak hours.
I request the management to take this feedback seriously and improve the overall efficiency at the reception desk.