Communication

Give Patients Access to Their Health Records

Let patients view records, book appointments, and download prescriptions through a secure portal.

The Challenge

Why patients call the clinic for basic information

  • Patients call to ask "what were my test results?" or "send my prescription again".
  • Front desk spends hours re-sending documents patients already received.
  • No self-service booking option — every appointment requires a phone call.
The Solution

A secure portal for records, booking, and communication

Patients log in to view prescriptions, lab reports, visit history, and upcoming appointments. They book visits, download documents, and pay bills — reducing front-desk load while improving patient satisfaction.

Patient Portal on OPDIO

Let patients view records, book appointments, and download prescriptions through a secure portal.

Outcomes

What you gain with Patient Portal

50% Fewer Status Calls

Patients self-serve records and reports instead of calling clinic.

Self-Service Booking

Patients book, reschedule, and cancel appointments online.

Document Access

Download prescriptions, lab reports, and invoices anytime.

Secure & Private

OTP login and encrypted access — only the patient sees their data.

50% fewer patient inquiry calls
Patient logs in via OTP — sees upcoming appointment and last 3 prescriptions.
Downloads lab report PDF needed for insurance claim.
Books follow-up appointment for next Tuesday at 11 AM.
Pays outstanding bill of ₹600 via UPI from the portal.
Use Cases

Patient self-service in action

Common portal actions that save front-desk time.

Workflow

How Patient Portal works in 4 steps

1

Enable portal

Activate patient portal with your clinic branding.

2

Patient registers

OTP-based login using mobile number on file.

3

Self-service actions

View records, book appointments, download documents, pay bills.

4

Monitor adoption

Track portal logins, bookings, and document downloads.

FAQ

Frequently asked questions about Patient Portal

Why patients call the clinic for basic information Patients call to ask "what were my test results?" or "send my prescription again". Front desk spends hours re-sending documents patients already received. No self-service booking option — every appointment requires a phone call.
Patients log in to view prescriptions, lab reports, visit history, and upcoming appointments. They book visits, download documents, and pay bills — reducing front-desk load while improving patient satisfaction.
Clinics using Opdio Patient Portal commonly see 50% fewer patient inquiry calls. Results vary by practice size and workflow, but teams report faster operations and better patient experience.
Enable portal: Activate patient portal with your clinic branding. Patient registers: OTP-based login using mobile number on file. Self-service actions: View records, book appointments, download documents, pay bills. Monitor adoption: Track portal logins, bookings, and document downloads.
50% Fewer Status Calls — Patients self-serve records and reports instead of calling clinic. Self-Service Booking — Patients book, reschedule, and cancel appointments online. Document Access — Download prescriptions, lab reports, and invoices anytime.
Let patients view records, book appointments, and download prescriptions through a secure portal. It is fully integrated with appointments, EMR, billing, and patient communication on the Opdio platform.
Most clinics activate patient portal within a day of signing up. Our onboarding team helps with setup and data migration for larger practices.
Yes. Patient Portal works across multiple branches with centralized dashboards, branch-level reports, and role-based permissions.
Absolutely. Patient Portal connects seamlessly with appointments, EMR, billing, inventory, telemedicine, and WhatsApp automation — no duplicate data entry.
Opdio uses encrypted cloud storage, role-based access, daily backups, and audit logs to protect sensitive patient information.

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